Learnings & Reflections DSarathy | 08 Jul 2008
Productive Feedback Analysis - 3T Rule
Feedback is an output of a process or system which serves as an input of another process or a system. Successful people are those who constantly process relevant feedbacks, to tweak them for good. While handling a feedback, we should take care of the following :
- Focus on the context of the feedback rather than the content
- Focus on the feedback rather than who has said it?
- Focus on the perspective with which the feedback is given
- and many more…
If we carefully analyse, could find that for a proper analysis of a feedback one has to spend some good quality time. When the number of feedbacks are more in number, it would suck out our productive time. So, can we decide not to analyse any of the feedback ? It looks like we are caught in between .. right? So how to handle this?
Generally, when the feedback is raised for the first time, I politely say a thanks. When we get to hear the same issue (second time) from a different user, should try to pay more attention. Probe more questions and watch out for the same set of past expressions or words / phrases. And for the third time, if the same feedback is being raised, now it’s the time to roll our sleeves and act on it.
And I call this as “3T Rule“.
In my experience, only less than 5% of issues fall in this category. It saved lot of time for me, and I know would save you too.
Photo : Courtesy law keven
Reflections DSarathy | 25 Jun 2008
Shallow Learners - Push them on to track
As a mentor over several years, worked with varied types of talents, background, expectations, knowledge etc., Basically to me there are only three broad category of learners.
They are :
(1) The Surface Learners
(2) The Shallow Learners and
(3) The Deep Learners.
The surface learners are “also ran” types. Sooner are later they are going to withdraw themselves. And it’s not worth discussing about this category. The shallow learners are those who would like to learn faster, but could not because of varied reasons. These are those who spend their maximum energy towards their assignments. They are most committed, hardworking with lots of perseverance. The deep learners are those, who excel amongst the three category. They are self learners, result oriented with lots of passion and a good attitude. As a mentor, we have no job with this category. Infact, in some cases we get to learn new things from these types.
It is with this shallow learners where the maximum time and energy being spent by any mentor. And as a mentor, our job is to identify the disconnect, make them realize and push them on track. Once it’s done (they are on track), they turn to be a deep learner and thereon, nothing stops them.
What have you got to say?
Photo “Dammit, push harder!” is taken by ph-stop
Reflections DSarathy | 15 Jun 2008
Purpose of any Education System
Eduction System across the countries are being evaluated and tweaked regularly. ‘What is the purpose of any Education System?’ is one of the question which I’m been thinking for a while. Is it the Language Proficiency? Is it the Mathematical Ability ? Is it the Physical Capability ? etc.,
To me, the primary purpose of any Education System is to keep the children engaged or rather keep them away from wrong activities.
An idle mind is devil’s workshop. What you say ??
Reflections DSarathy | 07 Nov 2007
Diwali - Victory of good over bad
Diwali - a festival of lights is one of the important festivals celebrated all across India. This festival denotes the victory of good over the bad.
Wishing you all a Happy and a Prosperous Diwali.
DSarathy.
Reflections DSarathy | 03 Oct 2007
Zune : A late combat from Microsoft ; The Race is still on
Almost a month later, after Apple relealed it’s iPod’s seasonal plans, Microsoft has announced it’s plan about Zune.
More details at zune.net.
Though their price seems to be competitive, will it really attract the end users away from iPod series. However iPods rocks in terms of it’s wheel and usability, the synching up of data using iTunes is the key drawback. Though the race is still on, it would take some more time to decide on the direction in which the market is moving.
DSarathy.
SEO Tags : Microsoft Zune, Apple iPod
Inspirations & Reflections DSarathy | 24 Sep 2007
What made Indians to win the Twenty20 World Championship?
Yesterday it was a nerve-biting finish between India and Pakistan in their Twenty20 Championship’s first World Cup finals. After winning the one day world cup championship in 1983, this is the next major victory by the Indians in the game of cricket. It’s really a delight and fun to watch such an close match, especially if it is with Pakistan, it adds more spice to the game.
Now, let’s try to spot some of the key ingredients for this success.
1. After a long time, I think, this is the first time the BCCI had formed a new team based purely on merits.
2. Because of the above point, everyone in the team knew where they would be if they take their chance for granted, so no fault could be found from anyone.
3. The determination of the captain (MS Dhoni) to win till the last minute. Even after the six in the last over, there were no traces of dejection or acceptance of defeat.
4. Because of all the above 3 points, the Indians played as a TEAM.
Though the Pakistanese team played an excellent game of cricket, it was ultimately the pressure that made them to make some mistakes, which costed the World Cup. At the same time, one could not forget the commitment and energy levels of all New Indian Young Players.
Kudus to the new Indian Twenty20 Cricket team. All the best for their future successes.
DSarathy.
SEO Tags : Twenty20, Indian Cricket, Pakistan Cricket
